At My Express Kitchen & Bath, we believe a successful remodeling project begins with clear communication, thoughtful planning, and a process that keeps homeowners informed every step of the way. Our goal is to make your remodeling experience in Chillicothe, Circleville, and the surrounding areas as smooth and stress-free as possible.

We begin with a free 60-minute consultation where we meet with you in your home to discuss your ideas, needs, and goals for your kitchen or bath remodel. During this meeting, we review the space, talk through design possibilities, and gather the information needed to begin building your proposal.

After the consultation, we prepare a detailed remodeling proposal. Because we work with multiple manufacturers and suppliers, preparing an accurate estimate may take several days while we gather pricing for materials and products.

Your proposal will outline the scope of work, materials, and estimated costs for your project.

We include one revision at no cost to adjust the proposal based on your feedback.
If additional revisions are requested beyond the first revision, a $150 revision fee will apply. This fee will be credited toward your remodel if you move forward with the project.

Once you decide to move forward with My Express Kitchen & Bath, we will schedule a separate appointment to review and sign an Agreement and Payment Schedule. 

This document outlines:

• The project scope, Payment terms, A clear progressive invoicing schedule
   

The payment structure typically includes:

• Initial Deposit: 50% of the project total or the cost of materials (whichever is greater) due at signing
• Project Start Payment: Due the day work begins (may vary depending on project size)
• Additional Draw Payments: Scheduled throughout the project as outlined in the agreement

Our goal is to ensure complete transparency with no surprises during your project.

Once your project is scheduled, we begin the material selection process if materials are not being provided by the homeowner.

One of our team members will either:

• Visit your home to review selections, or Meet you at one of our trusted manufacturer showrooms
   

We assist with selecting items such as:

• Cabinets, Countertops, Tile, Flooring, Fixtures, Vanities & Shower systems
   

Materials will be ordered by our team once selections are finalized, based on availability and lead times.

Because we believe every customer deserves our full attention, we provide a tentative project schedule rather than a fixed start date. Many remodeling projects evolve as homeowners add improvements along the way, which can affect timelines.

We do our best to keep you informed while you are on our schedule and will typically reach out the week before your project begins with updates and confirmation.

After signing the Agreement and Payment Schedule, we provide a 48-hour cancellation period. If you decide within that timeframe that you no longer wish to move forward with the project, we will provide a full refund of your deposit.

At My Express Kitchen & Bath, we are committed to providing quality craftsmanship, clear communication, and dependable service throughout every kitchen and bathroom remodeling project.

We appreciate you taking the time to learn about our process and look forward to helping you create a space that fits your home and lifestyle.

If you have questions or would like references, we have many satisfied customers who are happy to share their experiences. You can also view our customer reviews directly on our website and on Google.